Cargolux adds online booking service

Cargolux B747-8F. Source: Cargolux Cargolux Airlines has launched a new online booking portal as part of the freighter operator’s investment in its digital capabilities.

The new portal enables customers to log on, request an instant spot quote according to personalised criteria, as well as having visibility of allocations, “thereby enabling for the selection and booking of the best option”, the company said. “The online portal offers transaction options for all customer profiles, from international groups to local independent forwarders,” Cargolux said in a release. Mathieu Weber, vice president digital sales & marketing, added: “With this new portal, Cargolux is moving closer to an omni-channel connectivity experience for customers.

“The portal offers tailored quoting and booking in a few clicks and we are confident that this handy and timely solution will be highly appreciated by our customers.” Late last year, Cargolux struck a deal with IBS Software for the replacement of its cargo management system. The European cargo airline will deploy IBS Software’s iCargo SaaS solution to “improve services and efficiency, plus streamline customer experience”.

In October, Cargolux launched a set of Application Programming Interfaces (APIs) to offer customers a direct interface between their systems and its platform.

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